iMIS
Jessica Zan is vice president of Clinical Implementations & Success at MyDirectives, where she leads health systems in designing and operationalizing patient-centered advance care planning (ACP) programs. With a background in nursing and healthcare IT, she guides organizations through workflow integration, governance, clinician education, and technical implementation to ensure sustainable ACP adoption across care settings. She is deeply engaged in advancing professional education and structured training programs that build long-term competency and confidence in ACP delivery.