Zoe Sutton is a director for Kaiser Permanente Northern California Regional Supportive Care Services, providing strategic planning to improve operations and expand services for what matters most and palliative care. She oversaw the strategy and implementation of serious illness initiatives across Northern California, including scaling a long term care nursing home palliative pilot to enterprise-wide adoption. She previously held leadership roles in performance improvement, risk management, patient safety, family violence prevention, and adolescent health. Previous conference presentations focused on adolescent reproductive health.