Community-Based Palliative Care: Lessons on Standardization and Scaling

A 3-part webinar series presented by the Coalition for Compassionate Care of California and the California Health Care Foundation.


In 2016, the Coalition for Compassionate Care of California and Blue Shield of California convened a group of experts in palliative care, payment, and health care policy to develop the California Consensus Standards for Community-Based Palliative Care. The Standards describe minimum requirements for multiple aspects of service delivery and benefit design.

With support from the California Health Care Foundation, in 2018-2020 four health plans that offer community-based palliative care through Medicare Advantage, Medicaid, or commercial insurance products, and their contracted palliative care providers, participated in an evaluation of the Standards. 

Content is appropriate for individuals who have an interest in increasing access to effective, sustainable palliative care services, including policymakers, policy advocates at the state and national level, health plan leaders, palliative care providers, and health services researchers.

January 26, 2022
Community-Based Palliative Care Standards: Rationale and Impact.
Why consistency matters, what types of variation were diminished when contracts met or exceeded the Standards, and what types of variation persisted. 
Webinar recording | Slide presentation | Webinar transcription

February 2, 2022
Affordability and Sustainability of Palliative Care Services across Medicaid, Medicare, and Commercial Business Lines.
When services met or exceeded the Standards, were the financial outcomes sufficient to make community-based palliative care services sustainable for payers and providers?
Webinar recording | Slide presentation | Webinar transcription

February 9, 2022
Building on California's Efforts to Drive Consistency and Quality in Palliative Care. 
How payers, providers, and policymakers can leverage what was learned about developing or implementing standards for community-based palliative care.
Webinar recording | Slide presentation | Webinar transcription

J. Brian Cassel, PhD
Palliative Care Research Director; Associate Professor, VCU School of Medicine
Faculty, Palliative Care Leadership Centers™ 

Kathleen Kerr
Principal, Kerr Healthcare Analytics

Judy Thomas, JD
CEO, Coalition for Compassionate Care of California

Many thanks to our series co-sponsors:
Coalition to Transform Advanced Care (C-TAC)
Home Centered Care Institute (HCCI)
National Hospice and Palliative Care Organization (NHPCO)

The Coalition for Compassionate Care of California is an interdisciplinary partnership of thought-leaders from healthcare systems and organizations, government agencies, consumer organizations, and the general public. Through advocacy, education, and resource development, we’re working to ensure organizations and communities have the information, resources, and tools to expand palliative care across the continuum of care. 

The California Health Care Foundation is dedicated to advancing meaningful, measurable improvements in the way the health care delivery system provides care to the people of California, particularly those with low incomes and those whose needs are not well served by the status quo.