Cultural Awareness and Sensitivity

Providing effective, quality end-of-life care can be complicated when physicians and patients do not share a common language or cultural background. Yet as our diverse population ages, it is especially important to increase our understanding of these cultural differences wherever possible, and to offer information in ways so that everyone can understand the options available in times of serious illness or at end of life.

The Coalition for Compassionate Care of California (CCCC) provides workshops, tools, and resources to help develop understandings of our cultural differences and increase everyone’s access to quality end-of-life care – regardless of their race, ethnicity or cultural differences.

Having culturally-sensitive discussions about palliative medicine and goals of treatment with patients and their families is a critical first step in providing compassionate care.

Tools & Resources

Facts & Figures

Factsheet: Race & Ethnicity and Death & Dying in California

Resources in Other Languages

CCCC offers a variety of resources in multiple languages to assist providers with the often difficult and sensitive conversations about goals of care and palliative medicine. Visit our Resources in Other Languages page for a list of the other resources we offer.

COVID-19 Spanish Language Resources | AARP


Create Your Care Plan: An LGBT Person’s Guide to Preparing for Medical Procedures | National Resource Center on LGBT Aging

Advance Directives and the LGBT Community | Brian de Vries, PhD, Professor of Gerontology at San Francisco State University.

Training on Culturally Congruent Care

Our Building Bridges workshops give healthcare providers the tools and resources to begin that discussion, allowing them to “build bridges” with patients and families with different cultural backgrounds.

These interactive workshops include group work, role-plays and other activities. Building Bridges workshops are for healthcare providers including physicians, nurses, social workers and chaplains.

What Will A Building Bridges Workshop Provide?

  • The opportunity to investigate your own cultural biases and behaviors
  • An in-depth look at the culture of healthcare
  • The skills you need to have culturally-sensitive conversations with seriously-ill patients and their families
  • Resources for both providers and patients and families to ensure informed decision making and compassionate end-of-life care

Contact us to learn more about how you can schedule a Building Bridges training for your staff.