COVID Conversations Toolbox

The COVID-19 pandemic makes the threat of becoming seriously ill frighteningly real — and greatly emphasizes the need to know each patient’s values and wishes regarding treatment options. Conversations around serious illness and medical treatment options can be very empowering. Patients are often relieved to be asked about their values and wishes, family members avoid the anguish of guessing what the patient would want, and medical providers can move confidently in providing patient-centered care.

The Coalition for Compassionate Care of California is the respected voice for advance care planning and palliative care in California, with nearly 20 years of experience in creating a range of resources and educational materials to support healthcare providers and consumers. We’ve gathered together some of our best resources, as well as those of other respected leaders, in this COVID Conversations Toolbox to provide easy access and support for healthcare providers and consumers as they navigate decision-making during these challenging times. We will be regularly updating this resource as additional materials are developed or identified.


Information, tools, and resources related to COVID-19, conversations about serious illness care, advance directives, and POLST. Learn more


COVID Conversations Webinar Series – A series of free webinars on conversations around serious illness care and advance care planning amidst COVID-19. Learn more


Decision aids, COVID-specific scripts, conversation tips, and other tools to help facilitate conversations about care during serious illness and COVID-19. Learn more


Downloadable advance directive forms, tools, and resources to support creating advance directives. Learn more


Physician Orders for Life-Sustaining Treatment (POLST) form, FAQs, best practices, and other POLST resources. Learn more


Tools and resources for skilled nursing providers and assisted living communities. Learn more 


Support for providing culturally congruent care. Learn more


Tools and resources to support the emotional well-being of clinicians and family caregivers. Learn more


COVID-19-related guidance and information from local, state, and national government. Learn more


A collection of COVID-19 tools and resources developed by trade associations, health systems, provider organizations, and other related entities. Learn more


Links to COVID-related news, research, and blogs. Learn more