The COVID-19 pandemic makes the threat of becoming seriously ill frighteningly real — and greatly emphasizes the need to know each patient’s values and wishes regarding treatment options. Conversations around serious illness and medical treatment options can be very empowering. Patients are often relieved to be asked about their values and wishes, family members avoid the anguish of guessing what the patient would want, and medical providers can move confidently in providing patient-centered care.

The Coalition for Compassionate Care of California is the respected voice for advance care planning and palliative care in California, with nearly 20 years of experience in creating a range of resources and educational materials to support healthcare providers and consumers. We’ve gathered together some of our best resources, as well as those of other respected leaders, in this COVID Conversations Toolbox to provide easy access and support for healthcare providers and consumers as they navigate decision-making during these challenging times. We will be regularly updating this resource as additional materials are developed or identified.

CONSUMERS & FAMILIES

Information, tools and resources related to COVID-19, conversations about serious illness care, advance directives and POLST. View 
PROVIDER EDUCATION

COVID Conversations Webinar Series – A series of free webinars on conversations around serious illness care and advance care planning amidst COVID-19. View
CONVERSATION TOOLS

Decision aids, COVID-specific scripts, conversation tips, and other tools to help facilitate conversations about care during serious illness and COVID-19. Learn more
ADVANCE DIRECTIVES

Downloadable advance directive forms, tools and resources to support creating advance directives. Learn more
POLST

Physician Orders for Life-Sustaining Treatment (POLST) form, FAQs, best practices, and other POLST resources. Learn more
NURSING HOMES AND ASSISTED LIVING

Tools and resources for skilled nursing providers and assisted living communities. Learn more 
CULTURAL AWARENESS & SENSITIVITY

Support for providing culturally congruent care. Learn more.
EMOTIONAL PPE

Tools and resources to support the emotional well-being of clinicians and family caregivers. Learn more
WAIVERS & PUBLIC POLICY GUIDANCE

COVID-19-related guidance and information from local, state and national government. Learn more
SHARED RESOURCES

A collection of COVID-19 tools and resources developed by trade associations, health systems, provider organizations, and other related entities. Learn more
IN THE NEWS

Links to COVID-related news, research and blogs. Learn more