Webinar Video Library

CCCC's vast library of past webinar recordings is available free of charge to CCCC members, and nonmembers can purchase a selection of these recordings from our Online Store. Not all recordings in the webinar library are available for purchase. If you're not a member, we hope you will consider joining. Click here to find out how.  


Promoting Palliative Care to the Public

Ashley Bragg, Director, Stanford Palliative Care Center of Excellence (PCCOE)
Grant Smith, MD, Medical Director, Stanford Palliative Care Center of Excellence (PCCOE)
Ann Cao-Nasalga, MBA, Program Coordinator, PCCOE Community Partnerships Team
Olivia Tigre Nerimora, MHA, Project Coordinator, Stanford Palliative Care Center of Excellence

Join members of Stanford Medicines’ Palliative Care Community Partnerships Team to gain insights and “lessons learned” from partnering with community organizations to develop, implement, and evaluate a multifaceted intervention to increase awareness about palliative care in the community. Despite significant growth in palliative care (PC) services over the last decade, there has been little change in the public’s awareness of PC. As recently as 2019, nearly 70% of adults in the US have never heard of PC, and only about 10% of adults report knowing what PC is and feel that they could describe it to someone.

Several studies have shown that lack of awareness and inadequate knowledge of PC is a significant barrier for patients to accept or ask for a referral to PC. Misconceptions about PC among the public also contribute to referring providers’ fears of negative reactions to recommending PC. Together, these patient and provider barriers result in missed opportunities to reduce suffering and improve quality of life for people living with serious illness. Over three years, using innovative approaches, the Stanford team was able to demonstrate that participation in their educational sessions results in a statistically significant improvement in PC knowledge and attitudes towards PC, including a willingness to accept a PC referral.

The Stanford team is sharing this session to encourage and inspire other hospice and palliative care programs to consider pursuing efforts to promote palliative care awareness and understanding in their local communities. The team recognizes that the activation energy to get started in these efforts can feel and be high. To help lower this activation energy, they aim to use their experience to provide guidance for programs interested in community outreach by sharing their strategy, methods of connecting to community partners, educational materials, evaluation approach, and lessons learned.

Powerful Tools for Helping Patients Make Critical Decisions

Jennifer Moore Ballentine, MA, Chief Executive Officer, Coalition for Compassionate Care of California

Erin O’Brien, MA, RN, Director of Clinical Affairs and Education for AMDA-The Society for Post-Acute and Long-Term Care Medicine
Nicole Bartolini, LCSW, MSW, Adjunct Professor, Dominican University of California

People living with serious illness, and their care partners, can be faced with difficult decisions at a time when they are already under a great deal of stress. Our job is to help them understand, in simple language, what a proposed treatment is, what the goal is, what it might actually be like, and what the result could be. In this way, we can help them to receive the care they want and need, and just as important, to not receive treatments that they do not want, and which may not be in alignment with their overall goals of care. Some of the most effective tools for facilitating these conversations are a suite of Decision Aids developed by the Coalition for Compassionate Care of California. Developed with expert input from across our broad coalition, these conversation tools have been certified by AMDA, the Society for Post-Acute and Long-Term Care Medicine. Research has shown that patient decision aids “help patients to make more coherent decisions, i.e., the decisions reached after consulting these aids are generally more consistent with patients’ values.” (Shaffer and Hulsey, 2023). In this webinar, we will explore what these tools are, how they were developed, what certification from AMDA means, and how you and your patients can benefit from their use. We will also introduce an exciting new digital platform for accessing and distributing the Decision Aids within your organization and to your patients.  

Palliative Care Education Opportunities in California

Jennifer Moore Ballentine, MA, Chief Executive Officer, Coalition for Compassionate Care of California

DorAnne Donesky, PhD, ANP-BC, ACHPN, Professor Emerita, UCSF School of Nursing
Betty Ferrell, PhD, MSN, CHPN, Director of Nursing Research & Education, City of Hope
Sharon Hamill, PhD, Interim Executive Director, CSU Shiley Haynes Institute for Palliative Care
Salina Patel, RN, BSN, Director of Nursing, George Mark Children’s House 

Palliative care currently suffers from a lack of skilled, specially trained clinicians, and primary and specialty providers suffer from a lack of awareness of the services and benefits of palliative care. California is a national leader in clinical education and is home to a number of entities offering palliative care training in a variety of formats. The panelists for this webinar represent four of those programs: UCSF’s interprofessional “Practice-PC” course; ELNEC (End-of-Life Nursing Education Consortium); the CSU Shiley Haynes Institute for Palliative Care; and George Mark Children’s House Pediatric Palliative Care Nurse Training Program. In this webinar, the panelists discuss the challenges and rewards of palliative care specialty and primary education, describe their programs and opportunities for training, and answer audience questions.

The Turbulent Landscape of End-of-Life Ethics in California

Bruce Jennings, MA, Adjunct Professor, Dept of Health Policy and the Center for Biomedical Ethics and Society, Vanderbilt University

Craig Dresang, MA, Chief Executive Officer, YoloCares
Paula Goodman-Crews, MSW, LCSW, Director, Bioethics Program, Kaiser Permanente Southern California
Pramita Kuruvilla, MD, FAAFP, HEC-C, Associate Professor of medicine, University of California San Francisco
John Tastad, MA, Coordinator for Spiritual Care Services, Sharp HealthCare
Jennifer Moore Ballentine, MA, Chief Executive Officer, Coalition for Compassionate Care of California

In this webinar, we unpack both longstanding and emerging ethical challenges which have been exacerbated by the pandemic, including clinician burnout, rampant corporatization of hospice, population and demographic shifts, and accelerating needs for palliative care and sustainable reimbursement.  

¡Vamos Hablar con la Verdad! - Facilitating Culturally Sensitive Conversations about Illness and Death in a Latino Population

Enedina (Nina) Enriquez, DSW, LCSW-S, Clinical Associate Professor, University of Texas Rio Grande Valley, School of Social Work

In the Latino culture it is often taboo to talk about sex, suicide, and death. A high percentage of Latinos practice Christianity and their level of faith often predicts the decision-making process of managing a terminal illness. This workshop will discuss how Latino cultural norms influence communicating, managing, planning, and preparing for the end of life and how to apply cultural interventions and channel their faith and spiritually to experience a good death.

Cannabis Use for Symptom Management in Palliative Care

Eloise Theisen, AGPCNP-BC, CEO, Radicle Health Care

This presentation will discuss cannabis research and applications for symptom management for hospice and palliative care. Topics will include cannabinoids, routes of administration, clinical applications, and potential drug-drug interactions. Special focus will be placed on symptom management such as chronic pain, anxiety, and insomnia. 

Building Resilience in Ourselves and Our Teams

Allison Kestenbaum, Supervisor of Spiritual Care and Clinical Pastoral Education at UC San Diego Health

This interactive session will support participants in reconnecting to meaning and purpose in their work. The workshop provides opportunities to practice resilience techniques while making the most of support from co-workers and leaders. Wellness and debriefing resources in the hospice and palliative care community will also be explored.

Medical Decision-Making for Incapacitated & Unrepresented Patients

Karl Steinberg, MD, CMD, Stone Mountain Medical Associates, Inc.
Chris Wilson, RN, JD, MS, HEC-C, Community Health Care Ethics
Lynette Cederquist, MD, UC San Diego Health System

This webinar examines the complex bioethical and legal issues around medical decision-making in the incapacitated unrepresented person in the acute care hospital and skilled nursing facility settings, through a lens of current California practices and regulations. After a lengthy legal battle, Health & Safety Code 1418.8 (Epple) has been found constitutional, and the California Department of Aging is implementing a new Office of the Long-Term Care Patient Representative to help ensure a fair process for nursing home residents that does not require court intervention. Panelists are experienced bioethicists and clinicians with insights into the interdisciplinary team and bioethics committee processes through which important medical decisions are arrived at.

"Can we still have a child after you're gone?" Navigating the Challenges of Reproductive Planning with Terminally Ill Patients

Joanna Sharpless, MD, Assistant Professor, Division of Palliative Medicine, University of California, San Francisco

Among the many disruptive effects of a terminal cancer diagnosis in young people is its ability to affect reproductive planning and the opportunity for parenthood. While some reproductive-aged cancer patients receive fertility counseling at diagnosis, ongoing guidance often does not occur during the illness course. Associated patient and family distress may go unrecognized and/or unaddressed. Using a case-based framework, Dr. Joanna Sharpless will examine the existential, spiritual, ethical, and logistical challenges that complicate reproductive planning for patients and families as they face a terminal cancer diagnosis. We will explore opportunities for individual providers and transdisciplinary teams to screen for distress associated with fertility and reproduction at end of life, and to provide support throughout the illness and bereavement experience.

LGBTQIA+ Inclusive Care Near the End of Life: A Professional and Personal Perspective

Kimberly D. Acquaviva, PhD, MSW, CSE, FNAP, Betty Norman Norris Endowed Professor, University of Virginia School of Nursing

For eighteen years, Kimberly Acquaviva and Kathy Brandt enjoyed a life together as a married couple. On January 29, 2019, Kathy was diagnosed with ovarian cancer in the emergency room of a local hospital, and it was clear from the scans that the cancer was at least Stage III. Surgery confirmed this: Kathy had metastatic clear cell ovarian cancer. Kathy decided to forego futile chemotherapy, instead opting for aggressive palliative care. From that point forward, Kim and Kathy shared virtually every aspect of Kathy’s illness and death on social media. In this presentation, participants will learn about the barriers to hospice and palliative care for LGBTQ+ people and will hear from Kim about the role those barriers played in her family’s decision not to seek hospice care for Kathy.

Why the Right Words Matter When Talking About Serious Illness Care

Anna Gosline, Executive Director, Massachusetts Coalition for Serious Illness Care

When asked, most people say that conversations about their quality of life and what care they might want if they become seriously ill are important.  Yet, few people have actually had such a conversation. In this webinar, Anna Gosline with the Massachusetts Coalition for Serious Illness Care shares valuable discoveries from consumer research on serious illness conversations. This research was focused on finding new language and approaches that would encourage people to talk about their goals, values, and preferences for care in the face of serious illness. Learn what words and concepts resonate with different groups of people and how you can use these research findings to improve your advance care planning program.

Caregiver Support: A Vital Component of Palliative Care

Teressa "TV" Vaughn, MPT, MHA, Advance Care Planning Consultant, Sharp HealthCare
Caroline Etland, PhD
, Associate Faculty, University of San Diego

In this webinar, we will present a case-based approach to provide you with a framework for thinking about caregiver support along with practical resources and tools for incorporating caregiver support into advance care planning and goals of care conversations, as well as palliative care and transition planning. We will examine aspects of caregiving beyond daily tasks and provide evidence of the benefits of palliative care as well as family caregiver support on patient's health outcomes. 

Communication Skills to Support Quality Palliative Care During Serious Illness

Betty Ferrell, PhD, FPCN, FAAN, Director and Professor, Division of Nursing Research & Education, City of Hope Medical Center

Dr. Betty Ferrell identifies communication strategies to facilitate patient decision making in serious illness. Dr. Ferrell also addresses communication needs of patients and their families, share approaches clinicians can use to improve their communication with patients, and provide tools to help avoid pitfalls of poor communication.

Filling the Gap Between Geriatric and Palliative Medicine

Daniel Hoefer, MD, CMD, Chief Medical Officer, Sharp HealthCare

Dr. Daniel Hoefer, a family medicine and palliative care doctor, will discuss the changing paradigm of geriatric patients, the risks of treatment associated with geriatric syndromes, and the crossover with palliative care. He will also share practical tips for improving outcomes in an advanced geriatric population.  

Golden Opportunities Using Public Policy to Improve Serious Illness

Judy Thomas, JD, CEO, Coalition for Compassionate Care of California
Assemblymember Dr. Joaquin Arambula, California State Assembly
Amanda Lawrence, Project Director, California Master Plan on Aging

Exclusive CCCC MEMBERS ONLY webinar where presenters discuss CCCC’s recent efforts to shape public policy, and the many opportunities still on the horizon for driving change in the movement to transform serious illness care. Hear the progress CCCC has made in public policy, what the future holds, and how you can be involved.

Caring & Commemoration: Creative Models for the Dying in the Face of COVID

Liz Mackenzie, MA, MSW, BCC, Chaplain, Sharp Memorial Hospital
Erin Collins, BSN, RN, CHPN, Founder, Peaceful Presence Project

The COVID pandemic has brought death to the forefront of our lives, and social distancing regulations have led to the necessity of new models for the care of patients who are dying, as well as memorializing and grieving of those who have died. In this webinar, Liz Mackenzie and Erin Collins will share their experiences working with those who are dying and their loved ones during a pandemic, including practical advice, and a framework for providing patient- and family-centered care during COVID and beyond.

Trust as a Key to Reducing Health Disparities

Gregory Hall, MD, Medical Director & CEO, VitaCode, LLC; Director, National Institute for African American Health

As the pandemic progresses, providers continue to struggle with connecting with some communities of color.  Histories of abuse, neglect, and experimentation at the hands of medical providers, researchers, and public health organizations have tainted some community’s view of healthcare and its interventions. Provider bias and misconceptions further complicate our clinical interactions and negatively impact clinical care outcomes. To mitigate these deficiencies, providers will need to better understand the community’s historical perspective and its current needs; as well as improving their understanding of their own conscious and unconscious biases that impact care. Finally specific tools and approaches to bridge the gap between provider and patients of color will be discussed.

Moral Injury & Resilience During COVID: Why Words Matter

Elizabeth Holman, PsyD, Moral Injury of Healthcare

The stress and moral suffering of the COVID pandemic has created a concurrent crisis in the mental health of healthcare professionals. Dr. Holman discusses how to address this crisis and what tools individuals can use to mitigate moral distress and find resilience; why the language of distress is important; how the framework of moral injury changes our approach to the problem; and what actions all of us can take to address it. 

Unbefriended and Unrepresented: Medical Decision Making for the Incapacitated and Alone

Eric Widera, MD, Professor of Clinical Medicine, Division of Geriatrics, UCSF
Timothy Farrell, MD, AGSF, Associate Professor of Medicine, University of Utah School of Medicine
Anna Chodos, MD, MPH, Assistant Professor of Medicine, Division of General Internal Medicine, Zuckerberg San Francisco General Hospital

Patients who have lost capacity to make medical decisions and who have no readily identifiable surrogate decision maker are known as "unrepresented" (sometimes referred to as "unbefriended") patients. Estimates range from 5% of ICU deaths and 3-4% of long-term care residents are unrepresented. These cases raise clinical, ethical and legal questions about who should make decisions for these patients. This webinar will offer clinicians an approach to managing the growing epidemic of unrepresented older adults with a goal of ensuring that treatments are concordant with their preferences, values and best interests.

No One Should Die Alone on the Streets

Marlene von Friederichs-Fitzwater, MA, PhD, MPH, Founder and Director, Joshua's House

This webinar explains how men and women become homeless and the impact of homelessness on their overall health and well-being. It also will explore the needs, concerns, and wishes of those who are homeless and terminally ill, and how Joshua's House Hospice will address those needs and concerns in a comforting, safe, and loving home-like environment while providing quality hospice care.

Understanding the African American Experience and its Impact on Serious Illness

Marilyn Ababio, BA, MPA, Founder, Comfort Homesake
Ali Sharif, Product Director, TuneCore

This webinar helps explore authenticity and its role in reducing health inequities for people of color experiencing a serious illness. We will listen to the "Conversation" African Americans have been having with America through music and evaluate how the health system responds and helps us consider how to use empathy and compassion to create more favorable health outcomes for African Americans and others. 

POLST Registry: Status, Update, and Future

Judy Thomas, JD, CEO, Coalition for Compassionate Care of California
Robert Cothren, PhD, CCCC Consultant and Principal, A Cunning Plan

This webinar offers an update on the California POLST Registry project.

Palliative Care & Age-Friendly Health Systems: Why "What Matters" Matters

Amy Berman, RN, LHD, FAAN, Senior Program Officer, The John A. Hartford Foundation

Amy Berman shares her story about living well for nearly 10 years with stage IV cancer as an example of why “What Matters” really matters.  What Matters also frames a new national movement around the care of older adults.  Dr. Berman will offer a briefing on Age-Friendly Health Systems including opportunities to get engaged in California. 

What is Quality Spiritual Care and How do you Measure It?

Rev. George Handzo, BCC, CSSBB, Director, Health Services Research & Quality, HealthCare Chaplaincy Network: Caring For The Human Spirit

In the movement of health care from quantity to quality, spiritual care has lagged in establishing its value proposition. The common wisdom is that evidence for this domain of care does not exist. Consequently, the integration of spiritual care has suffered, and patients have not received the benefits of good quality care. This course will discuss the evidence for the value of spiritual care, the quality indicators which derive from that evidence, and a process for incorporating high quality spiritual care into any health care institution. 

Got Standards? Learn What's New in the National Guidelines for Quality Palliative Care - 4th Edition

Betty Ferrell, PhD, FPCN, FAAN, Director and Professor, Division of Nursing Research & Education, City of Hope Medical Center

When providing palliative care, are you benchmarking your services against the current industry standards?  We know providing quality care is very important to you and your team, so spend some time with us and hear from one of the best in the business, Dr. Betty Ferrell, as she reviews the 4th edition of the National Consensus Project Clinical Practice Guidelines for Quality Palliative Care. The 4th edition details the most significant changes since the standards were first introduced.

Medical Cannabis: Patient Education for Safe and Effective Use

Mariavittoria Mangini, PhD, FNP, Holy Names University

With more than half the states now permitting some medical use of cannabis for its constituents, it is incumbent upon practitioners to seek out knowledgeable sources of information regarding the use of cannabis as a medicine. With the medical literature providing very little information which might be used to guide patients in their desire to use this safe and effective medicine appropriately, this presentation will provide guidance derived from 20 years experience in a cannabis-recommending family practice. It will cover cannabis constituents, dosage forms, drug inter-actions, and rules of thumb for cannabis dosing which may be used to guide patients in determining what a safe dose for their specific needs.

Opioids for Chronic Pain Management: A Double-edged Sword for Patients and Their Clinicians

Danny van Leeuwen, Opa, RN, MPH, Health Hats

In this webinar, we will hear from an engaged patient advocate as he shares his experiences navigating through the health care system, his advice and recommendations on how to build a trusting relationship with your provider, and how technology can assist in encouraging conversation and discussion regarding pain management.  These challenges and solutions vary widely. As this is one person's perspective and not a definitive roadmap, we welcome you, our attendee, to submit questions and experiences regarding this topic for our presenter to address. 

The Palliative Care Movement in California: Looking Back, Moving Forward

Judy Thomas, JD, CEO, Coalition for Compassionate Care of California

Judy Thomas provides updates on palliative care and public policy in California as well as POLST registry activities; the Governor's Master Plan for Aging as it relates to palliative care; updates on the transition of pediatric palliative care; and how CCCC is evolving to better serve the palliative care community. 

Earth, Fire, Wind & Water: Caring for the Vulnerable through Natural Disasters

Timothy Gieseke MD, CMD, Physician, Santa Rosa Internal Medicine
Constance Dahlin, MSN, ANP-BC, ACHPN, Director of Professional Practice, Hospice and Palliative Nurses Association

In 2017, the Orville Dam threatened to burst, a near category 5 hurricane struck Florida, and torch like fires struck Sonoma County and Southern California. Then massive flooding struck. Is this the new normal? Who were particularly vulnerable in these fires and how did they fare? This presentation will focus on what happened from a palliative care perspective and then make suggestions for caring through future disasters. 

Promoting Healthy and Resilient Teams

Carla Cheatham, MDiv, PhD, Principal and Lead Trainer, Carla Cheatham Consulting Group, LLC, Section Leader for NHPCO's Spiritual Caregiver Section

The uncertain financial and regulatory climate healthcare agencies are currently facing can make our already stressful jobs that much more challenging. This webinar will review what resilience can teach us about thriving, rather than simply surviving, through change and challenge and how those techniques can support healthy and effective teams.

End of Life Option Act: Learnings from California's Experience

Barbara Koenig, PhD, University of California, San Francisco
Neil Wenger, MD, MPH, University of California, Los Angeles
Judy Thomas, JD, Coalition for Compassionate Care of California
Cindy Cain, PhD, University of Alabama at Birmingham
Helene Stark, PhD, University of Washington

This webinar will review the data collected to date regarding California's End of Life Option Act and what it tells us.

The Transforming Power of Music

Olivia Newton-John, multiple Grammy Award-winning artist
Beth Nielsen Chapman, Grammy nominee
Amy Sky, SOCAN Award-winner
Moderator: Dianne Gray, President, Hospice & Healthcare Communications/LIV ON Communications

Loss and grief occur for many reasons. It’s important to remember that each person’s grief is as individual as his or her DNA – and there truly is no timeline for healing from loss. Our special guest presenters talk about how music has the power to transform, heal, and shed light on the fact that it's OK to grieve - and that the process is different for everyone.

Applying Population Health to Palliative Care

Steven Pantilat, MD, MHM, FAAHPM, Professor, Department of Medicine, University of California, San Francisco

This webinar covers the benefits, challenges, and barriers to high-quality care for people with serious illness, discusses the strategies to overcome these barriers, and describes how healthcare institutions and systems can implement palliative care across the continuum of care—including outpatient and home—to increase the value of healthcare.

8 Mega Health Care Trends and How they Relate to Palliative Care

F. Wells Shoemaker, MD, Independent Healthcare Consultant

Health care has experienced a number of key shifts since the year 2000. Driven by patients and others dissatisfied with the status quo, commercial pressures coming from corporate responses to inflation, rapidly changing technology, and more, palliative care is seeing these shifts as well. To address some of these major health care trends, Dr. Wells Shoemaker will walk us through 8 of the most impactful changes and how they specifically relate to and affect palliative care.

California End of Life Option Act: What are We Learning? What's Ahead?

Lael Duncan, MD, Medical Director of Consulting Services, Coalition for Compassionate Care of California

The End of Life Option Act (EoLOA) was enacted in June 2016. A year later, we’re looking at both hard data released by the California Department of Public Health and information provided to us by health care providers, systems, and patients. In this webinar, Lael Duncan, MD, medical director at Coalition for Compassionate Care of California (CCCC), will be covering the information California has so far: what we’ve learned, what’s starting to become clear, and what questions are coming up as the law matures.

Little People Big Pain: Overcoming Obstacles to Pain Management in Children

Melissa Hunt, PharmD, Pediatric Clinical Pharmacist, Optum Hospice Pharmacy Services

Pain is a common and complicated symptom in children. It impacts functional, emotional, and psychosocial well-being. Despite the available evidence to guide practice, the management of pain in children is often suboptimal. Children receiving palliative or hospice care often experience pain that is more complex than that seen in the general population. In this webinar, Dr. Hunt will provide guidance for appropriate pain management strategies in children, including optimal medication selection.

POLST eRegistry Pilot Project: 2017 Overview and Update

Judy Thomas, JD, CEO, Coalition for Compassionate Care of California
Kelley Queale, Program Director, Coalition for Compassionate Care of California
Kate Meyers, MPP, Senior Program Officer, California Health Care Foundation
Howard Backer, MD, MPH, FACEP, Director, California Emergency Medical Services Authority
Joseph Greaves, MA, Executive Director, Alameda - Contra Costa Medical Association
Daniel Chavez, MBA, Executive Director, San Diego Health Connect

This webinar provides an overview of the California POLST eRegistry pilot project. Authorized by Senate Bill 19, and funded by the California Health Care Foundation, the project is designed to test implementation, use and sustainability of an electronic POLST registry in two California communities, with electronic POLST forms securely submitted and retrieved by medical providers, including emergency medical providers.

Courageous Conversations: What Every Clinician Needs to Know about Palliative Care and Advance Care Planning for Children and Young Adults

Claire Vesely, RN, BSN, CHPPN, Palliative Care Coordinator, UCSF Benoiff Children's Hospital Oakland

Advance Care Planning is a key component to patient-centered care, and children and young adults are no exception. In this webinar, we will talk about the commonalities and differences between palliative and hospice care for children and adults, and learn about the skills and resources to support advance care planning with children and young adults.

Making the Case for Palliative Care: Free and Low-Cost Tools to Help you Pitch Palliative Care to Stakeholders

Kathleen Kerr, Principal, Kerr Healthcare Analytics

“Making the case” is a chore that many clinical and administrative leaders need to undertake if they want to create, sustain or expand a palliative care service. Stakeholders who would be expected to support or refer to a palliative care service need to understand deficits or improvement opportunities in existing care processes, how a palliative care service could help with those issues, and the probability that a palliative care service would be feasible and sustainable from a fiscal perspective. Gathering evidence and information to address all three of those topics can be time consuming. In this webinar, we will review six new free or low-cost resources that can make “making the case” a whole lot easier. 

What Would this Patient Want? Identifying Delirium and its Impact on Advance Care Planning

Daniel R. Hoefer, MD, Chief Medical Officer of Outpatient Palliative Care, Sharp HospiceCare

Did you know delirium is the cognitive equivalent to frailty? In order to have effective advance care planning discussions with our patients, we must understand the causes of delirium and how to prevent it. Dr. Daniel Hoefer discusses how delirium in the elderly impacts advance care planning, medical treatments which can trigger cognitive decline, and techniques for recognizing the risk and preventing delirium.

California End of Life Option Act: An Overview of the Law and Approaches to Communicating About Treatment Choices in the Setting of Life-Limiting Illness

Lael C. Duncan, MD, Medical Director of Consulting Services, Coalition for Compassionate Care
Lisa Matsubara, JD, Legal Counsel, Center for Legal Affairs, California Medical Association
Shirley Otis-Green, MSW, ACSW, LCSW, OSW-C, Clinical Director of Consulting Services, Coalition for Compassionate Care

This webinar provides an overview of California's new End of Life Option Act which goes into effect June 9, 2016. We will review patient eligibility requirements, ethical considerations, and study the demographics on how this option is used in areas of the country where similar legislation is in place.

Sex, Drugs, and Palliative Care: Addressing Intimacy Issues in Serious Illness

Shirley Otis-Green, MSW, MA, ACSW, LCSW, OSW-C, Clinical Director of Consulting Services, Coalition for Compassionate Care

When a person is living with a serious illness, it is easy to forget about other factors that influence quality of life, including sexuality and intimacy. In this webinar, we will discuss issues related to sexuality for people living with serious illness, those who are aging, or those nearing the end of life, and how addressing this topic is a crucial component in the provision of quality palliative care.

The End of the Rainbow: What Matters Most to LGBTQ Persons in Serious Illness

Tim Vincent, MS, Manager of the National Capacity Building Program, California Prevention Training Center

Throughout their lives, people who identify as LGBTQ (lesbian, gay, bi-sexual, transgender and queer) can face serious discrimination from the very healthcare providers who have sworn to do them no harm. And during a serious illness, LGBTQ persons may feel extra alienated--when they are most in need of help--due to strained relationships with their biological family members. The End of the Rainbow helps participants learn about the LGBTQ culture and how healthcare providers can apply this knowledge to real-life situations with patients in senior care, skilled nursing facilities, and in the hospital. 

The Changing Landscape: How Public Policy is Shaping Palliative Care

Judy Thomas, JD, CEO, Coalition for Compassionate Care of California
Devon Dabbs, Executive Director, CHPCC
Robert Moore, MD, MPH, Chief Medical Officer, Partnership HealthPlan of CA
Senator Dr. Ed Hernandez, OD, California State Senate
Anastasia Dodson, Associate Director of Policy, DHCS
Kathy Brandt, MS, Principal, the kb group, llc

Implementation of SB 1004, which mandates that Medi-Cal managed care plans facilitate delivery of palliative care services, is one of many factors which will transform palliative care in California. Tune in to “The Changing Landscape” for an in-depth look at bills and regulations impacting palliative care, and find out what this means for you and your patients.

Out of the Box: How Technology and Innovation are Increasing Access to Palliative Care for Hard-to-Reach Populations

Michael Fratkin, MD, Founder and Director, ResolutionCare

Innovations in health technology are making it possible to provide health care for traditionally hard-to-reach populations. Learn how palliative care physician, Dr. Fratkin used crowdfunding to launch a start-up medical practice, and is now using telehealth technology to reach patients in underserved and rural communities. Case studies include ResolutionCare’s crowdfunding model, telemedicine programs, and Project ECHO (Extension for Community Healthcare Outcomes).

If Only Someone Had Warned Us: Talking With Patients About Risks

Daniel Hoefer, MD, CMD, Chief Medical Officer of Outpatient Palliative Care, Sharp HealthCare

It’s time to take another look at the care we provide to the pre-terminal and advanced elderly. This webinar explores how to better recognize pre-terminal patients and the potential harm that can be caused by continuing traditional care.

Soothing the Spirit: Providing Spiritual Care to Palliative Care Patients

Rev. Susan Cosio, MDiv, BCC, Palliative Care Chaplain, Sutter Health

Chaplains trained in palliative care add tremendous value to the health care team by addressing the spiritual needs faced by patients dealing with a serious illness. In this webinar, you'll learn about the spiritual issues commonly faced by palliative care patients and their families. Learn to examine spirituality as a key dimension in palliative care, identify spiritual issues commonly faced by palliative care patients and their families, and clarify the role and work of the chaplain on the interdisciplinary team.

Show Me the Reimbursement: Getting Paid for Advance Care Planning Conversations

Judy Thomas, JD, CEO, Coalition for Compassionate Care of California
Kenneth Brummel-Smith, MD, Charlotte Edwards Maguire Professor, Dept. of Geriatrics, Florida State University College of Medicine
Bruce C. Smith, MD, FACP, Executive Medical Director, Regence BlueShield of Washington
Judith S. Black, MD, MHA, Medical Director of Geriatric Service Line, Allegheny Health Network
Robert Moore, MD, MPH, Chief Medical Officer, Partnership HealthPlan of California

What happens in health care is directly tied to what is paid for by insurance, and advance care planning conversations often don't happen due to a lack of reimbursement. In 2015, the Centers for Medicare & Medicaid Services (CMS) proposed two CPT codes specifically for advance care planning conversations, and a number of health plans have already started paying for the conversation. In this webinar, participants will get an update on what is happening with CMS and federal policy, and hear about payment models being used by various health plans.

Integrate vs. Implement: How to Successfully Integrate a Palliative Care Program into Any Organization

Helen McNeal, Executive Director, CSU Institute for Palliative Care

Are you are trying to implement a new palliative care program and not getting a lot of support from your organization? If you do have a program, do you find many who could benefit from palliative care are not accessing it? Break Through to Palliative Care Success!
Successful palliative care programs do not require just clinical skills –- success comes from the ability to integrate versus implement palliative care. In this webinar you will learn how to integrate palliative care within existing clinical programs, and get a head start on the tools and skills you need to accelerate that success in any organization.

POLST in 2016: NPs, PAs, and the Impact of AB 637

Joanne Hatchett, MSN, RN, FNP, ACHPN, Family Nurse Practitioner, Woodland Clinical Medical Group
Steven Johnson, PA-C, Physician Assistant, Internal Medicine, Palo Alto Medical Foundation

Beginning Jan. 1, 2016, nurse practitioners and physician assistants—under the direction of a physician and within their scope of practice—will be authorized to sign POLST forms and make them actionable medical orders under AB 637. Watch this free webinar and learn about the new law, changes to the existing POLST form, and key elements of the POLST conversation.

The Future of Advance Care Planning: A 10-Year Vision for California

Judy Thomas, JD, CEO, Coalition for Compassionate Care of California

Are you passionate about advance care planning? Do you believe conversations about care towards the end of life should be a normal part of everyday life? If you answered yes—this webinar is for you! Enroll now and learn how to become part of the statewide movement to ensure that people get the care they need and no less – and the care they want and no more. It’s an exciting time. Communities and healthcare organizations throughout the state are coming together to engage Californians in exploring and expressing their wishes for care toward the end of their lives.

Dementia as a Terminal Diagnosis: What We Often Fail to Teach our Patients and Their Families

Shelly Garone, MD, FACP, Chief of the Continuum, Kaiser Permanente, North Sacramento Valley

How often do we talk to our patients and their loved ones about the fact that dementia is terminal? Do we regularly talk about the physical and physiological changes that come with dementia? Do we anticipate the exhaustion that caregivers for our patients with dementia will feel or the financial hardship that may beset them? In this webinar, explore how we in palliative care might be more proactive with our patients and their families about what to expect as dementia progresses. We'll also examine the physical and physiological implications of a dementia diagnosis.

Listening Deeply: Lessons in Decision Making from 24 Families

Griff Coleman, PhD, Cultural Anthropologist, Point Forward
Judy Thomas, JD, CEO, Coalition for Compassionate Care of California

Seven lessons you can learn to better to support your patients with medical decision-making. The Coalition for Compassionate Care of California and Point Forward joined forces to better understand the experience of patients and their loved ones with medical decision-making in the face of serious illness. Find out what we learned after interviewing 24 families with diverse cultural and ethnic backgrounds, including Caucasian, African American, Latino, and Chinese.

Palliative Care & Depression: Clinical Challenges

Scott Irwin, MD, PhD, Director, Psychiatry & Psychosocial Services, Patient and Family Support Services, UC San Diego Moores Cancer Center

Being able to recognize the signs and assess the symptoms of depression is crucial to palliative care providers. In this webinar you will learn how mental health providers can help with palliative care by being able to appropriately recognize, assess, and provide intervention to patients with depression.

Palliative Care: How Social Workers Make a Difference

Kristyn Fazzalaro, MSW, LCSW, ACHP-SW, Clinical Social Worker Supervisor, CARES Team, Hoag Memorial Hospital Presbyterian
Danette Flippin, MSW, MSG, Medical Social Worker, Geriatric Clinic, Palliative Care Clinic, Santa Clara Valley Medical Center

Learn the unique skills social workers bring to the palliative care team!

Measuring Value in Community-Based Palliative Care

Kathleen Kerr, Health Care Consultant

Community-based palliative care (CBPC)—palliative care offered in clinics, patient residences or over the phone—is experiencing explosive growth. In this dynamic environment, many CBPC service leaders find it challenging to evaluate their services. How do you describe your patient population, track what you do and evaluate the impact of your efforts when your patient population and care delivery models are constantly changing?